Promoting real choices increased quality of aged care

Offering consumers real choices with measurable outcomes is key to providing quality aged care.  Aged care is not a 'one size fits all'.  The results of a report into choice in aged care are detailed in the article below:
http://www.australianageingagenda.com.au/2016/01/13/consumer-outcomes-and-choice-are-central-to-quality-report/