The Aged Care Complaint Commission

An increased number complaints to the Aged Care Complaint Commission about home care can be viewed as positive in one way - at least people are aware of how they can raise issues. 
One thing to watch for when signing up to care at home is exit fees. The agency is entitled to claim for their time, but anything else should be discussed. Remember, the consumer owns the package. 
Contact Seamless Transitions to discuss this furthers.